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Frequently Asked Questions
General Questions
What is Influapp?
Influapp is a marketplace that connects influencers with businesses for collaboration opportunities. Businesses post campaigns, and influencers can apply to participate, earning money, products, or other rewards.
Who can use Influapp?
The app is designed for:
Influencers with at least 500 followers on Instagram.
Businesses looking to partner with influencers to promote their products or services
Do I need an invitation code to register?
Yes, an invitation code is required to create an account, whether you are an influencer or a business. If you don’t have one, contact us at [email protected] for assistance.
How do I sign up?
Use your invitation code to sign up with your Instagram account and provide a valid WhatsApp number.
For Influencers
What types of campaigns are available?
Campaigns may offer:
Monetary Payments: Cash rewards for completed collaborations.
Discounts: Vouchers for products/services.
Product Exchange: Free products in return for content creation.
Courtesy Campaigns: Complimentary experiences or items for participation.
How do I link my Instagram and TikTok accounts?
You can link your accounts during the signup process or later in the profile settings. Linking these accounts allows businesses to view your follower count and profile details for campaign evaluation.
How do I apply to campaigns?
Browse campaigns in the app and click Apply on the ones that match your audience. You’ll receive a notification if selected.
How do I submit evidence for campaigns?
After completing a campaign, upload the required content (e.g., posts, stories) through the app’s submission feature for verification by the business.
How do I receive payments or products?
Payments: Monetary rewards are sent through the app’s designated payment method.
Products: Businesses will coordinate delivery details within the app.
For Businesses
How do I create a campaign?
Log in to your account, go to the Create Campaign section, and specify details such as amount of followers, requirements, and rewards.
Can I choose which influencers participate?
Yes, after reviewing influencer applications, you can select the ones that best align with your campaign goals.
How do I ensure influencers complete their tasks?
Influencers are required to submit evidence (e.g., screenshots, links, or media) of completed tasks. You can review and approve their submissions directly in the app.
Privacy and Security
Why do you collect Instagram, TikTok, and WhatsApp data?
We use Instagram and TikTok data (username and follower count) to verify your profile and match you with campaigns. Your WhatsApp number is collected for secure communication and verification purposes.
How is my data protected?
We use industry-standard encryption and follow best practices to safeguard your information. For more details, see our Privacy Policy.
Technical Issues
I’m having trouble logging in. What should I do?
Ensure you’re using the correct credentials for Instagram. If the issue persists, contact support at [email protected]
The app isn’t working properly. What should I do?
Try the following:
Restart the app.
Ensure you have the latest version installed.
Contact support if the issue persists.
Miscellaneous
Is there a cost to use Influapp?
Influencers: Free to use.
Businesses: Posting campaigns may involve a fee depending on the campaign selected. Businesses are required to pay an inscription for the creation of campaigns.
Can I delete my account?
Yes, you can request account deletion by contacting us at [email protected]
How can I provide feedback about the app?
We value your input! Send your suggestions or feedback to [email protected]
Contact us
Do you need help with the app or Influapp’s service?